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  Public Ticket #3168774
Buy two more domains
Closed

Comments

  • Sergio Usón started the conversation

    Hello, I made the purchase of Amelia for a single domain (BASIC), now I want to expand two more domains, how can I buy the PRO and that this purchase also includes the domain purchased for the BASIC?
    Thanks for your help

  •  111
    Stanislav replied

    Hello Sergio,

    Thank you for reaching out to us.

    Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button:

    2046443646.png

    A new modal opens up where you can choose available upgrade plans:

    4800215339.png

    What you should know about the upgrade:

    The price that you will pay for the upgrade will be a pro-rated charge, meaning you won't be paying for the price difference between licenses, since we cannot refund the time spent on the license you currently have.

    Example:

    You bought a Basic Yearly license for Amelia, which costs $79 (roughly $0.22 per day). 

    After 100 days, you want to upgrade to Pro Yearly, which costs $119 (roughly $0.33 per day). 

    Time remaining on Basic (what going to reduce the upgrade price): $58.3 (265 * 0.16) Time spent on Basic: $22 (100 * 0.22) Time remaining on Pro: $87.45 (265 * 0.33) So, the price is not Pro - Basic (119-79=40), but instead a pro-rated charge, and you are going to be charged around $87.45 - $58.3 = $29.15.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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