Hello, I made the purchase of Amelia for a single domain (BASIC), now I want to expand two more domains, how can I buy the PRO and that this purchase also includes the domain purchased for the BASIC? Thanks for your help
Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button:
A new modal opens up where you can choose available upgrade plans:
What you should know about the upgrade:
The price that you will pay for the upgrade will be a pro-rated charge, meaning you won't be paying for the price difference between licenses, since we cannot refund the time spent on the license you currently have.
Example:
You bought a Basic Yearly license for Amelia, which costs $79 (roughly $0.22 per day).
After 100 days, you want to upgrade to Pro Yearly, which costs $119 (roughly $0.33 per day).
Time remaining on Basic (what going to reduce the upgrade price): $58.3 (265 * 0.16)
Time spent on Basic: $22 (100 * 0.22)
Time remaining on Pro: $87.45 (265 * 0.33)
So, the price is not Pro - Basic (119-79=40), but instead a pro-rated charge, and you are going to be charged around $87.45 - $58.3 = $29.15.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Hello, I made the purchase of Amelia for a single domain (BASIC), now I want to expand two more domains, how can I buy the PRO and that this purchase also includes the domain purchased for the BASIC?
Thanks for your help
Hello Sergio,
Thank you for reaching out to us.
Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" button:
A new modal opens up where you can choose available upgrade plans:
What you should know about the upgrade:
The price that you will pay for the upgrade will be a pro-rated charge, meaning you won't be paying for the price difference between licenses, since we cannot refund the time spent on the license you currently have.
Example:
You bought a Basic Yearly license for Amelia, which costs $79 (roughly $0.22 per day).
After 100 days, you want to upgrade to Pro Yearly, which costs $119 (roughly $0.33 per day).
Time remaining on Basic (what going to reduce the upgrade price): $58.3 (265 * 0.16) Time spent on Basic: $22 (100 * 0.22) Time remaining on Pro: $87.45 (265 * 0.33) So, the price is not Pro - Basic (119-79=40), but instead a pro-rated charge, and you are going to be charged around $87.45 - $58.3 = $29.15.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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