I follow the instruction to set up a Booking Notification in WhatsApp. All good.
However, if my customer replies me to with the same number how can I read it?
My number was in WhatsApp Business running on my iPhone, which I used to message them directly. Now I cannot login back in to the same number in the iPhone WA business.
"Bear in mind that this can’t be the number that’s already using WhatsApp, so it has to be a number that’s new to WhatsApp.
If you enter a number that’s already being used by WhatsApp (regardless if it’s a personal or a business account), once you link it here – you won’t be able to use it on a mobile device anymore, so we strongly recommend obtaining a new number for this integration."
As for reading the massages, this is not possible sadly because this is how API works.
If you have any more questions please open another ticket and we will gladly help you there.
I follow the instruction to set up a Booking Notification in WhatsApp. All good.
However, if my customer replies me to with the same number how can I read it?
My number was in WhatsApp Business running on my iPhone, which I used to message them directly. Now I cannot login back in to the same number in the iPhone WA business.
Hello Bobby,
Thank you for reaching out to us.
In our documentation, your can find this
"Bear in mind that this can’t be the number that’s already using WhatsApp, so it has to be a number that’s new to WhatsApp.
If you enter a number that’s already being used by WhatsApp (regardless if it’s a personal or a business account), once you link it here – you won’t be able to use it on a mobile device anymore, so we strongly recommend obtaining a new number for this integration."
As for reading the massages, this is not possible sadly because this is how API works.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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