We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Amelia!
Quick question. I think it's important to have all the mails from the website in the same template. Amelia sends a lot of mails, and those aren't in the template i would want them to be in. Is there a filter function to get the content of the mail, and the recipient to enhance this feature?
Please let me know!
Hello Maarten,
Thank you for reaching out to us.
You can use HTML to style email templates.
If you are referring to something else, please elaborate.
Look forward to your reply.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stanislav!
No that was not my question, i was asking about a filter or a function, or even a hook in which we could get the content of the message and the recipient; so we can send the e-mail ourselves. As we currently run into issues with amelia that it does not provide a proper layout to the e-mails, and even if you want to adress the layout you would need to customize every email.
So what i'm asking is if there's a developer option to cancel sending the e-mails, so we can send the e-mails through our own plugin which adds the template. So that our customers do not have the need to customize every mail for amelia 1-by-1.
Please let me know if there's such an (developer) option within Amelia !
Dear Maarten,
Thanks for the clarification,
I forwarded this to our developers, and I will reach out to you as soon as I hear back from them.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Maarten,
We can add apply_filters before sending mail and forward the following data: to, subject, body, bccEmail, and attachments.
And depending on the return value of the filter you add, we can block sending our mail.
Let me know, please.
Look forward to your reply.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stanislav!
If that could be arranged, that would be perfect! That way we can use the same template for all e-mails! :)
Dear Maarten,
We modified code, so you can get data with 'manipulate_mail_data' filter, just add 'skipSending' on data array and return it, in order for plugin to work properly.
something like this:
In the attachment of this message you can this zip version with code changes.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stanlislav!
Amazing! Thanks a lot! I've already given you guys a 5 star review so i don't know if there's anything i can do to help you guys further. If there's something i can do please let me know!
Have a great week :)
Dear Maarten,
You are most welcome!
I am delighted to hear that this has been resolved.
Thank you for letting us know.
Anything else that we could assist with, please don't hesitate to create new tickets.
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Maarten.
I wanted to let you know that Amelia 6.0 is almost ready to be released.
Once it's released, you'll need to modify the name of the filter so it continues to work for you.
So, change 'manipulate_mail_data' to 'amelia_manipulate_email_data'.
Let me know if you have any further questions about this.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Using amelia_manipulate_email_data is there any way to add a reply-to address?
Hello there,
Thank you for reaching out to us.
We kindly ask that if you have any questions or issues please open a separate ticket for any questions or issues you may have, and avoid posting on tickets created by other users. This way, we can ensure that other users do not receive unnecessary notifications with your question and our response. This way they get your question and our reply.
With the next update, there will be an option to set up an email address where you can reply to notifications and receive responses. We hope this will be helpful.
If you have any other questions, please open your own ticket for each inquiry, and we will be happy to assist you.
Thank you for your understanding.
Best regards.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables