We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I set up Amelia with multiple locations for the client to choose from when having multiple employees that teach at those multiple locations?
We train people for emergency situation on the work floor. The trainers give the trainings at multiple locations. I now can only set 1 location per employee.... :(
Please advise!
Kind regards, Mike
Hello Mike,
Thank you for reaching out to us.
You can set that in employee working hours like this
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Thanks Marko, I only forgot to ask how to attach multiple employees to 1 training now this is set up nicely. How can I do that?
Hello Mike,
You are most welcome, and we are glad that we were able to help you.
You can not have multiple employees on the same appointment. What you can do is you can have several employees on the same service and each employee will have their own separate appointment.
You need to set that in employee working hours. There you can assign him to that service and decide when they will work on which service. Something like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
I have the same issue (I need to assign to an employee multiple locations). But I have a different settings panel and I can choose only one location. Does it maybe depends on the licence subscription?
Here the screenshots (in Italian).
Thanks
Hello Lorenzo,
Can you please create your own ticket on our support platform and me or any of our other support agents will gladly assist you with this? So that Mike doesn't get every one of our responses.
In the meantime in the employee modal in the data of the employee, you can set only one location but in the employee schedule you can set that your employee can work in different locations like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables