When someone is trying to book a class it's going pending and i've done all the property changes(general as approved by default and in all the services approved by default aswell).
This happens nowdays, after your major update. Could you please provide us some info or guide us how to solve this? ( we've update wordpress & plugin amelia aswell).
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
That is because you have set that the minimum people who must attend this appointment for it to bi approved is 2
Until you have 2 bookings they will be pending.
We have now changed it to 1 and from now on every booking will be approved. If you have a minimum capacity for other services that is bigger than one you need to set it to 1 if you want them to be approved right away.
Hope this explains it.
If you have any more questions please open another ticket and we will gladly help you there.
Hello there,
When someone is trying to book a class it's going pending and i've done all the property changes(general as approved by default and in all the services approved by default aswell).
This happens nowdays, after your major update. Could you please provide us some info or guide us how to solve this? ( we've update wordpress & plugin amelia aswell).
Hello Konstantinos,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Konstantinos,
We have tested this and as far as we can everything is working you can see in the screenshots that we are sending you
We couldn't replicate the issue on your site and everything is working normally once we book the appointment.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, some times is working and some times it doesn’t.
For example I tried to book Pilates on 25/11 10am and it’s pending ( look at screenshot)
Hello Konstantinos,
That is because you have set that the minimum people who must attend this appointment for it to bi approved is 2
Until you have 2 bookings they will be pending.
We have now changed it to 1 and from now on every booking will be approved. If you have a minimum capacity for other services that is bigger than one you need to set it to 1 if you want them to be approved right away.
Hope this explains it.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables