We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Why is it not a built-in feature of Amelia to send data along to Stripe so a receipt is sent from Stripe to customers? Seems to me that this is a pretty basic function for business and everyone would want that.
I know that there is a workaround but why is this not a default function of Amelia or at least have the ability to turn it on and off?
Am I the only one who wants receipts sent when someone pays for services via Stripe?
Hello Mark,
Thank you for reaching out to us.
The "invoices for Stripe" feature is in our plans, but there is no ETA at the moment. Thank you for your feedback, I will pass this on to our management and hope that it will be implemented in the near future.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, great. And just to be clear, I am asking for a RECEIPT (proof of payment) from Stripe not an invoice (request for payment). A receipt from Stripe for the payment that they just made. Thank you very much!
Hello Mark,
My apologies, I accidentally wrote an invoice instead of a receipt.
Glad to be able to assist you.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables