As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I need to update my wpDataTables - Tables & Table Charts plugin from version 2.1.44 past version 3.3 in order for the report builder to work. I believe the newest update is version 5.0. If I update from 2.1.44 to 5.0 will that cause issues on the plugin? is there a way to gradually update the plugin?
Hi, Jake
Thanks for reaching out to us
You should experience no issues in direct update like that.
If you wish to be safe, maybe just first make sure with your hosting support,
have them check if the plugin has the necessary permissions to create/update database tables on the WordPress server.
Then you can follow this article we made, to update the plugin Updating the plugin to the latest version
Let me know how it goes. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables