Comments 4anani started the conversationNovember 7, 2022 at 3:37pmHello SupportHope everyone is doing well.I have created few website with the app and all my customers can not approve or cancel appointments on their phone. The option is there but when you click on it nothing happend. I have tried to reload the app and update it, but nothing change Please I need help thank you lawson 1,617Marko repliedNovember 8, 2022 at 7:50amHello anani, Thank you for reaching out to us.If your customers can cancel via laptop they can do that also via mobile. There is no difference in procedures and in the system. But we have also tested this and everything is fine and we can cancel via mobile you can see that in the screenshootsWe can not replicate the issue and as far as we can see everything is fine.If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day. Kind Regards, Marko Davidovic [email protected] Rate my support Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/ wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables 4anani repliedNovember 8, 2022 at 11:27amHello MarkoI am always happy for your Amelia support team, you are doing great workI will do another trial and get back to you guys.Thank youLawson1 Like 1,617Marko repliedNovember 8, 2022 at 11:59amHello Lawson, You are most welcome, and we thank you for the compliments. Please try it from several devices and if you are admin make sure to try form incognito mode. But as far as we can everything is fine and there is no issue. We wish you all the best. Have a nice day. Kind Regards, Marko Davidovic [email protected] Rate my support Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/ wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Sign in to reply ...
Hello Support
Hope everyone is doing well.
I have created few website with the app and all my customers can not approve or cancel appointments on their phone.
The option is there but when you click on it nothing happend.
I have tried to reload the app and update it, but nothing change
Please I need help
thank you
lawson
Hello anani,
Thank you for reaching out to us.
If your customers can cancel via laptop they can do that also via mobile. There is no difference in procedures and in the system.
But we have also tested this and everything is fine and we can cancel via mobile you can see that in the screenshoots
We can not replicate the issue and as far as we can see everything is fine.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko
I am always happy for your Amelia support team, you are doing great work
I will do another trial and get back to you guys.
Thank you
Lawson
Hello Lawson,
You are most welcome, and we thank you for the compliments. Please try it from several devices and if you are admin make sure to try form incognito mode. But as far as we can everything is fine and there is no issue.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables