We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In the "50% DD Review Cycle" column of the Team Status Report, I have two issues/questions:
Hi, Mike
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Currently, there's a bug with Conditional Formatting and Calculation Functions when it comes to using whole numbers in the headers. Workaround is to edit the source file and change the header of a column from "1", "2", "3", etc. to "One", "Two", "Three", etc. and then modify the display header. There's a bug created, but we don't know exactly when it will be fixed.
Let me know if that solved this issue?
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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