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  Public Ticket #3160592
File Download/Delivery
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  • Leah started the conversation

    Hi!


    I am considering buying one of your plugins, but I wondered how we would install it. I'm assuming it is in a zip file that you upload to the WordPress site how other plugins typically work? I'm wanting to buy it outside of the WP store so I have the files myself and not through our vendor who manages our site.


    Just wanted to check!


    Thank you.

  •  1,819
    Miloš replied

    Hi, Leah 

    Sorry for the delay

    Our plugins are being sold through a reseller (Paddle), 

    and the only payment methods are PayPal or credit cards. Their receipt contains their VAT number.

    More about Paddle tax and compliance here.

    As indicated on our website, if you are from a country where VAT or GST applies, a VAT/GST charge will be added to the transaction:

    8882318176.png

    During purchase, you can leave your company's VAT number, so if that VAT number checks out, the VAT is automatically deducted from the transactions. 

    If the VAT number of your company is not registered during the purchase, you can reach out to Paddle after purchase via this form and they will retroactively refund the VAT amount.

    -

    Once you purchase a plugin, you would get an Email from our TMS Store  that contains credentials for your access to your TMS Store Account.

    In the TMS Store , you will have everything you need,  and also you can download the zipped installation file,

    then you can upload it directly to WordPress during installation.

    You can see more details about how our plugins are installed here Installation

    -

    And i just wanted to point out that you can try wpDataTables before purchasing

     on our sandbox Demo sites ( you can find links for the main plugin Demo,  

    as well as add-on Demos, in my signature),

    and there is a 15-day money-back guarantee period, 

    so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)

    Let me know if you have any additional questions. smile.png

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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