We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello - i am looking for a solution that will help us with our event tour registration process that needs to include a digital waiver. The idea is that when a user signs up for an event, they get an email that contains a link to have them sign a digital waiver that must be completed before they can attend the event. We have investigated a number of different digital waiver services (smartwaiver, waiverforever) but need have a fairly tight integration of the two (ie the list of registrations from amelia must see who has and has not signed the waiver). How can i accomplish this using Amelia? Thank you, Graham
I am looking for a similar feature. We have a need for people to agree to a Rental Terms Agreement when they rent our services. Right now I have woocommerce integration but as Graham points out these other waiver services/terms services don't speak back to Amelia, so we can't track in Amelia who has agreed to terms. Please make this a feature of Amelia!
Hello Graham and Stephanie,
Thank you for reaching out to us and thank you for your suggestion.
At the moment, this is not possible with Amelia's built-in features, but I have passed this suggestion to our management and I hope that this will be implemented in one of the future updates.
At the moment, you can add a terms and conditions on the booking form through custom fields.
To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:
So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back-end would look like this:
As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button.
Kind Regards,
Uros Jovanovic
[email protected]
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