As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hallo,
I have to log in by tms shop, but i received de usersname but not the password. I don´t know how I receive that?
I have to log in because i need the downloads.
When i want download in you´re mail i received the notification that it isn´t safe. So what I can do now?
Locate the downloaded ZIP file with the plugin (the download is available immediately in the browser after you finish the checkout and in the emails sent upon purchase). If you didn’t download the file yet, go to our store, log in with the credentials that you’ve received via e-mail when you purchased the plugin, navigate to Purchases/Amelia and download it from there,