We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I would like the option to able for my employees to add a new customer from their employee login.
Example: My employee logs into their employee account on my website, and wants to manually create a new appointment for a new client. They do not get the option to add/generate a new customer. They can only select from the existing customer database, and I do not want to have to go into the back end to manually add a new customer if needed. Please advise.
Thanks,
Jason Almanza
Hello Jason,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. At the moment, employees can only book appointments with existing clients.
I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Stanislav Snagovskiy
[email protected]
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