As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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URGENT - the Coupon Code created for my courses is not working. It has been and now stopped. I have two clients trying to register, this is terrible.
PLEASE HELP!
Hello Deborah,
I'm afraid that we didn't quite get how the issue look exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
In the meantime go to finance/coupons and check if that coupon is assigned to all services that need to be assigned, and also please check Usage Limit, Maximum Usage Per Customer, and Expiration date of the coupon.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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