I am trying to set up email notifications. I would like to be able to send a ticket to the purchaser. I see that there is a placeholder for it but when I test it nothing comes through in the email.
I am using only the event feature on my website. no appts.
Thank you for reaching out to us. Are notifications not being sent or you do not get info from the placeholder. If you do not get info from the placeholder when you do the test booking that is fine because no actual booking has been made and there are not info that can be sent. You can do the test booking from the incognito window and then you can check the info that you will get form placeholders.
I have my stripe test set up and submit the purchase of the event but nothing comes where the ticket placeholder is. I attached a screenshot of the notification setting and the email I receive (acting as the customer).
Did you create tickets with custom pricing like this
Ticket info is only sent when you create ticket, this info is not sent with the regular booking of the event without a ticket. Once you set up tickets you will get the info from the placeholder like this
Hope this explains it.
If you have any more questions please open another ticket and we will gladly help you there.
I am trying to set up email notifications. I would like to be able to send a ticket to the purchaser. I see that there is a placeholder for it but when I test it nothing comes through in the email.
I am using only the event feature on my website. no appts.
Thanks
Hello Dennis,
Thank you for reaching out to us. Are notifications not being sent or you do not get info from the placeholder. If you do not get info from the placeholder when you do the test booking that is fine because no actual booking has been made and there are not info that can be sent. You can do the test booking from the incognito window and then you can check the info that you will get form placeholders.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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I have my stripe test set up and submit the purchase of the event but nothing comes where the ticket placeholder is. I attached a screenshot of the notification setting and the email I receive (acting as the customer).
Hello Dennis,
Did you create tickets with custom pricing like this
Ticket info is only sent when you create ticket, this info is not sent with the regular booking of the event without a ticket. Once you set up tickets you will get the info from the placeholder like this
Hope this explains it.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables