We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If I block the entire day, f.e. 09:00 - 15:00 it works, but if I do this for a small amount of time (f.e. 14:45 - 15:30), it doesn't work. So something goes wrong with the 2 sync.
Hello Floris,
Thank you for reaching out to us.
Please check the following option under Amelia > Settings > Integrations > Google Calendar:
Maximum Number Of Events Returned: Here you can set the maximum number of events that will be returned from your employees’ Google Calendar into the Amelia calendar. These events will not be visible as they only affect the available time slots in the Amelia calendar. Select a high number there, 1000 or even 2500, and then test again - it should be blocking all events your employees are connected to.
Let me know if it helps,
Look forward to your reply.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
HI Stanislav,
I've put it to 2500 but the same problem :-( It doesnt sync
I've also:
I have connect the Google account on the Employee page.
I have my Google Workspace account connected.
I have enabled the option 'Remove Google Calender busy slots'
I have made events in Google Calender with 'busy slots'
I've the right Client ID and Client Secret ID.
I've checked it now over 10 times. It just doesn't work properly.
So if I block multiple hours, it works. But not for 1 hour.
I've made a video to explain it and show you whats happening. You can find it in the attachments.
Just wondering. Can it have to do something with appointment settings?
Dear Floris,
Thanks for the video explanation provided.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Look forward to your reply.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables