We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3155049
Events
Closed

Comments

  • Hans-Peter started the conversation
    October 27, 2022 at 2:32pm

    Hello Amelia Team,

    I do sell events with woocommerce. How can I sell more than one event at a time with amelia. I would like to do cross selling and the customers should add more than one event to the shopping cart. 

    Thank you in advance for your fast answer (I am preparing a marketing compaign right now).

    Best wishes

    Hans-Peter

  •  1,712
    Marko replied
    October 28, 2022 at 6:47am

    Hello Hans-Peter,

    Thank you for reaching out to us.

    Unfortunately, currently, this feature is not built-in in Amelia. You can only have one at a time. The integration works this way, and it doesn't accept more than one product if an Amelia product is present. There's a possible workaround, though.

    Please note that this hasn't been thoroughly tested, but a few of our customers have confirmed that it works as expected. This works for appointment not sure that it will work for Events. 

    Please access this script: ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php and comment line 604, in the "addToCart" method:

    $wooCommerceCart->remove_cart_item($wc_key);
    9593492599.png

    Hope it works. In case it doesn't there is no other way at this time, but we are working on a cart feature that will be useful to you. It should be implemented by the end of a year.

    We wish you all the best. 

    Kind Regards, 

    Marko Davidovic [email protected]

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