We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I would like to know, where the clients can see the employee presentations/descriptions? I am not able to find then anywhere. I can see them nicely in this demo: https://barbershop.wpamelia.com/. I am using Elementor but there is no widget for that. How I can create them?
Hello Anni,
I'm afraid that we didn't quite get what you want to achieve exactly and where? Can you explain to us in a little more detail, and send us a couple of screenshots?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Sorry not to be clear. I would like to create a view where the clients can first see the employees and then book the time. Please see the screen shot of your demo.
Hello Anni,
If you mean employee description you can do that in the edit employee modal like this
And the description will be shown in the booking form. Make sure tu purge the cache from site.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
I added you a new screen shot just before you answered me. That is what I am looking for.
Thank you for the screen shot. I have wrote that description but it can not see on the path of bookig time. I can just see a name here. I can not click it. I don´t see the text and the next step is to confirm the booking. Please see the screen shot.
Hello Anni,
This is a new feature that available on in the new 2.0 booking form that is [ameliastepbooking]. You are using the old booking forms that don't have these capabilities.
Kind Regards,
Marko Davidovic [email protected]
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Thank you for your responso. If I change it to 2.0. then it´s available?
I changed it to be 2.0. Still I don´t see the description of the employee nor able to see how I can add the employees how I would like them to be.
Hello Anni,
You need to purge the cache once you do that. And when you enter the description in employe modal you will be able to see it on the booking form like this
If you want to read more about the employee you must click on this
And then the new pop up window for the description will show like this
This is how Amelia works and this is how it is designed. If you want something else
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Thank you. I have the description there. I have emptied the cache many times and purged the page. I can not even see the employees in the selection. Please see the screen shots.
I understand how it should be, but I just can not see the employess drop down. I am sorry.
Hello Anni,
Please send us URL of the page where Amelia is located and also please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Anni,
Please send us URL of the page where Amelia is located we couldn't find it on your site
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Anni,
Since you only have one employee the employee choosing field can not be shown. This is how Amelia is designed. Once you show 2 or more employees this will be displayed.
Also, this will be possible once we implement the employee reviews feature that we are working on. But we do not have eta for this at this moment.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Anni,
You are most welcome. Not at all, we are here to help in any way we can. We wish you a good holiday.
Have a great time.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables