We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
is there any option to copy settings? I would like to have a file to upload to a new site, not manually go over all the settings again.
Hello Diana,
Thank you for reaching out to us.
When you are moving to one site from another site, we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the files and also the tables to the database.
If you don't want to use the duplicator, you would need to copy all wp_amelia_ database tables, along with the "amelia_settings" row in the wp_options table (when you search through the "option_name" column).
Feel free to contact us if you have any other questions.
Hope this works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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That will copy the entire site. I have a new site (another business)
I see it on the roadmap now: https://wpamelia.cnflx.io/roadmap/3120
So there isn't anything else, besides making a manual copy I guess
Hello Diana,
For that purpose, you could look at this part of my response, where you will only copy the settings in Amelia.
If you don't want to use the duplicator, you would need to copy all wp_amelia_ database tables, along with the "amelia_settings" row in the wp_options table (when you search through the "option_name" column).
Hope this helps you.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables