We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there,
I've got a question about sorting I haven't found an answer for so far. We've got a String-column with a mixture of chars/numbers (e. g. RBC105, see attachment). Problem is, that the column is sorted alphanumeric instead of numeric, so RBC105 comes before RBC11. Is there a chance to change that to numeric sorting?
Regards,
Kay
Hi, Kay
Thanks for reaching out to us.
I am sorry to dissapoint you, but numeric sorting is only possible with numeric type columns, integers and floats.
And for String columns, currently only alphabetical sorting is available.
We dont have a way to change it at the moment, but if you have an idea or suggestion,
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Miloš Jovanović
[email protected]
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Hey Miloš,
thanks for your answer.
I added a suggestion to the suggestion page.
Regards,
Kay
Hi, Kay
Thank you for creating the suggestion for our developers.
I have notified them to take a look, and we will do our best to push this on the priority list as much as possible.
Of course, we will also follow the votes from other users.
Thanks again - please don't hesitate to open new tickets for any new questions.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables