We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3152293
Pre-purchase questions
Closed

Comments

  • Diego Andreo started the conversation

    Good morning and sorry for my English, I need to know the following:

    1. is it possible to be able to select multiple hours (I attach screenshot).
    2. Are the emails that reach both the customer and the end user editable?
    3. Does each person offering your service have their own google calendar synchronized (I attach screenshot 2).
    4. Is it possible to combine the Woocommerce Log In with amelia?
    4.1. When I place an order at no time I am asked for a password to create a profile.

    Translated with www.DeepL.com/Translator (free version)

  •  1,705
    Uroš replied

    Hello Diego,

    Thank you for expressing interest in the Amelia plugin.

    1. If you are referring to booking multiple time slots at once, that is currently not possible with Amelia's built-in features, but we have the plan to include this feature in one of the future updates, but there is no ETA at the moment.

    2. Can you please elaborate on this question?

    3. With Google Synchronization, all employees in Amelia can sync their working schedules with their Google Calendar. Each appointment booked in Amelia will be added to their Google calendar with the customer added as a participant.

    If Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or deleting the appointment needs to be done in Amelia. Suppose you reschedule the appointment in Google Calendar. In that case, that will not reflect in Amelia, but if you reschedule the appointment in Amelia, it will be updated in Google Calendar as well.

    4. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/ 

    We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.

    Hope this helps you.

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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