Nous avons ajouté le pluggin Amelia à notre site internet. Nous avons paramétrés les réglages, fuseau horaire, horaire de l'entreprise, de nos services, leur durée, leurs durée tampon, ainsi que les horaires de travail des employés. Malgré tout... lors de la réservation les créneau horaires visible par le client n'ont rien à voir avec nos disponibilité préalablement paramétré.
Par ailleurs, nous avons intégré Google calendar a Amélia en suivant les instruction. Et les rendez-vous pris par les client apparaisse sur google calendar. En revanche, les créneau proposé par amélia ne prennent absolument pas en compte les rdv pris directement via google calendar.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, please translate your message to English.
No problem I'll try to put light on my problem. We added Amelia premium pluggin on our website. But we have some issues : First, we woul'd like add a package paiment option : wich facture 10 euros more if customer lives at 10km from our adress. Is this possible ?
Second, we have premium offer with free event participation. But we don't know how set their event free inscription if they are premium.
Third we would like enable group inscription with 1 paiement and 3 personnal inscription data.
Fourth, how can we see the customer name and the customer adress on our google calendar / outlook calendar when they book a service.
Finaly, does Amelia scheduls note the google/outlook meeting ? Dentist for exemple?
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato.
Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
1. Unfortunately, currently, this feature is not built-in in Amelia.
2. Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. But there may be a workaround you're interested in.
Any membership plugin (like MemberPress, or Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins.
3. I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
4. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description filed that you can find in settings/integrations/Google Calendar
There you can choose which detail will appear in your Google Calendar.
5. You can block certain time slots in your calendar and those time slot wont available for booking in Amelia.
When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Bonjour,
Nous avons ajouté le pluggin Amelia à notre site internet. Nous avons paramétrés les réglages, fuseau horaire, horaire de l'entreprise, de nos services, leur durée, leurs durée tampon, ainsi que les horaires de travail des employés. Malgré tout... lors de la réservation les créneau horaires visible par le client n'ont rien à voir avec nos disponibilité préalablement paramétré.
Par ailleurs, nous avons intégré Google calendar a Amélia en suivant les instruction. Et les rendez-vous pris par les client apparaisse sur google calendar. En revanche, les créneau proposé par amélia ne prennent absolument pas en compte les rdv pris directement via google calendar.
Please help !
Hello Pierre,
Thank you for reaching out to us.
Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, please translate your message to English.
Thank you for your understanding.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
No problem I'll try to put light on my problem. We added Amelia premium pluggin on our website. But we have some issues :
First, we woul'd like add a package paiment option : wich facture 10 euros more if customer lives at 10km from our adress. Is this possible ?
Second, we have premium offer with free event participation. But we don't know how set their event free inscription if they are premium.
Third we would like enable group inscription with 1 paiement and 3 personnal inscription data.
Fourth, how can we see the customer name and the customer adress on our google calendar / outlook calendar when they book a service.
Finaly, does Amelia scheduls note the google/outlook meeting ? Dentist for exemple?
Best regards.
Hello Pierre,
Thank you for your additional explanation.
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato.
Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
1. Unfortunately, currently, this feature is not built-in in Amelia.
2. Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. But there may be a workaround you're interested in.
Any membership plugin (like MemberPress, or Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins.
3. I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
4. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description filed that you can find in settings/integrations/Google Calendar
There you can choose which detail will appear in your Google Calendar.
5. You can block certain time slots in your calendar and those time slot wont available for booking in Amelia.
When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables