Now if you go look in the front end, for some reason the hours for wednesday the 22/10 are wrong and are listed as: 12-12:30, 12:30-13, 13-13:30, 13:30-14 While all the following wednesdays have the correct hours: 13-13:30, 13:30-14, 14-14:30, 14:30-15, 15-15:30 and 15:30-16
The same with the upcoming saturday, they have the wrong hours and the same with the consultation physical.
Can you please look into this because it seems weird.
Please check your employee working hours and especially your employee time zone. Youz can send us a couple of screenshots also si that we can take a look.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Yes thank you, it works correctly now! What was the problem? So I can fix this in the future without opening a ticket please? Because this was a problem since friday and my client was complaining.
You are most welcome. This shouldn't happen again. You just didn't set the time zone correctly and there was a time difference between the back and the employees. We have set everything up for you but you can read more about it in this article https://tmsplugins.ticksy.com/article/17665/
If you have any more questions please open another ticket and we will gladly help you there.
Hello,
I have a set up like this:
- 2 agents Sven and Silvio
- 2 types of services:
1) consultation zoom: 30 min/session - no buffer
2) consultation physical: 1h/session - no buffer
- Hours for Sven:
Wednesday:
14:00 - 16:00 - Zoom
17:00 - 23:00 - Physical
Saturday:
10:00 - 12:00 - Zoom
13:00 - 15:00 - Physical
Now if you go look in the front end, for some reason the hours for wednesday the 22/10 are wrong and are listed as:
12-12:30, 12:30-13, 13-13:30, 13:30-14
While all the following wednesdays have the correct hours:
13-13:30, 13:30-14, 14-14:30, 14:30-15, 15-15:30 and 15:30-16
The same with the upcoming saturday, they have the wrong hours and the same with the consultation physical.
Can you please look into this because it seems weird.
With kind regards
Hello Jonas,
Thank you for reaching out to us.
Please check your employee working hours and especially your employee time zone. Youz can send us a couple of screenshots also si that we can take a look.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Yes I already checked their working hours and timezones. Both are correct.
Issue is still here.
I have attatched some screenshots.
Hello Jonas,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Jonas,
Thank you for reaching out to us.
Now all should be fine
Can you please check and confirm that everything is fine now?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko
Yes thank you, it works correctly now!
What was the problem? So I can fix this in the future without opening a ticket please? Because this was a problem since friday and my client was complaining.
With kind regards
Hello Jonas,
You are most welcome. This shouldn't happen again. You just didn't set the time zone correctly and there was a time difference between the back and the employees. We have set everything up for you but you can read more about it in this article https://tmsplugins.ticksy.com/article/17665/
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Marko
Oh okay thank you, I thought I checked the time zones.
Tanks again!
With kind regards
Hello Jonas,
You are most welcome. No worries that is why we are here to help in any way we can.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables