As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
My customers do not receive emails when trying to reset password via customer panel page http://mitoterapia.com/moje-uslugi
Trying to reset password results in no action on the page and no email being sent.
Hello Greg,
Thank you for reaching out to us.
Please check your customer panel page URL if it is correct.
Also an issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
We wish you all the best.
Have a lovely weekend.Kind Regards,
Marko Davidovic [email protected]
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