Please check your customer panel page URL if it is correct.
Also an issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
My customers do not receive emails when trying to reset password via customer panel page http://mitoterapia.com/moje-uslugi
Trying to reset password results in no action on the page and no email being sent.
Hello Greg,
Thank you for reaching out to us.
Please check your customer panel page URL if it is correct.
Also an issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
We wish you all the best.
Have a lovely weekend.Kind Regards,
Marko Davidovic [email protected]
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