We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible to send all employees appointments to admin email id also. Please clarify. As of now booking details are seen only through dashboard.
Note: For your understanding we are having medical appointment booking website. Here client will book employees for treatment. That employees appointment should go to admin email id also. Is it possible?
Hi, Rizwana
Sorry for the delay
Yes. We have a feature that will allow the Admin to receive all notifications additionaly.
This is in Amelia settings/Notifications/
Send all notifications to additional addresses :
This option allows you to set multiple additional addresses that will receive all notifications that you have enabled on the Notifications page. If, for example, you want the admin and/or manager to receive all emails about appointments, just write their email addresses here and all email notifications that will be sent to employees and customers will be sent to these email addresses as well. Once you fill in the first address press enter and the first address will be saved so you can add then the second one press enter, etc.
- You can see more about this here.
Let us know if that works for your use-case.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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