We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If I turn off "show service on site", is it possible to create a private link that will link to that specific service, but otherwise the service isn't viewable on the general scheduling page?
I can see a workaround to this by creating a second employee (I'm the only employee) and list only that service with employee2 and the other services with employee1. Or is there a better/cleaner way?
Hello Jason,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. If you hide the service on the front in that case there is no link that you can send to your customers.
You can try with your solution we can not know what exactly you have in mind. But this sound like it will suit your needs.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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