We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can we get the option for Locations to be "Virtual" instead of physical places?
I would love to offer my clients the ability to book Zoom or Google Meet meetings with me but haven't found a streamlined way to do this yet in Amelia.
Yes, I can have a Zoom integration but I want my clients to pick the platform they are the most comfortable using.
Hello Eric Ryan Jones,
Thank you for reaching out to us.
You can create a virtual location that your clients will be able to choose in Amelia/locations
But in order for your clients to be able to choose whether to have a Google or Zoom meet, you need to create 2 services and create two separate notifications for those services so that Amelia knows which client to send which link, Zoom or Google meet.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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