We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Another situation that I need help with is customizing separate email for each event.
Use case:
I have several events that I'm running simultaneously, and want customized text for each event explaining the requirement for each event and what people need to know before coming.
I couldn't find a way to do it so far, can you please help.
thanks
Hello R,
Thank you for reaching out to us.
Just go to the notifications section and click on events to create new notifications
And after that just configure it and write down the template for that event
And that is it.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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it did, it helped a lot thanks