We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I have made two "services" on Services menu as attached 1. However I cannot apply the second "sevice" on page.
When I input shortcode of "[ameliastepbooking service=2]" as attached 2, it shows Oops...message as attached 3.
Could you let me know how to apply the second service on page?
Hello Paul Kim,
Thank you for reaching out to us.
This is because the service with ID 3 doesn't exist. You can see that you only have services with ID 1 and ID 3. So change this shortcode to 1 or 3 and everything should work.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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