We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The plugin is not loading the complete data.
Hello Pedro.
Thank you for reaching out to us, and sorry for the delay (we don't work on weekends).
This was most likely caused by adding a different date format in the Google Spreadsheet file you used to create the table.
The date format of every cell in a date column needs to be the same, and it needs to match the date format in wpDataTables settings or in individual date column settings.
Please access your Google Spreadsheet file and check the dates that are missing from wpDataTables. I'm sure you'll see some inconsistencies between those dates and the dates that are properly displayed.
If you can't find out what's going on, please let me know, and I'll gladly check it out for you.
Kind Regards,
Aleksandar Vuković
[email protected]
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