We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to change the image upload location to be in the media folder of WordPress, but I couldn't find any examples of what that should look like.
I tried putting in the path to the uploads folder, but the images seemed to break when I entered a path to the setting. It says "the image cannot be displayed because it contains errors."
Do you have examples of what the image upload path setting should look like? Is that error message showing because I had the path in wrong?
Thank you,
Annie
Hello Annie,
Thank you for reaching out to us.
I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables