Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Amelia stores user data (customers, employees, managers, and admins) along with the info about appointments, events, work hours, etc. so the tables related to Amelia store only relational information which should not be anywhere near this size. We've had customers that had around 1.000 appointments booked per day, and they never faced issues like this.
If you export only wp_amelia tables - how big is that file? Have you checked where the maximum load comes from? How many employees, customers, appointments, events, images do you have?
If you need some further assistance, please don't hesitate to contact us.
The databases of websites with Amelia reach incredible proportions. Do you have a solution to purge them?
My sites crash when the database is too big!
Thanks
Hello Anne.
Thank you for reaching out to us.
I will forward this to our developers, and get back to you as soon as I hear back from them.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Anne,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Amelia stores user data (customers, employees, managers, and admins) along with the info about appointments, events, work hours, etc. so the tables related to Amelia store only relational information which should not be anywhere near this size. We've had customers that had around 1.000 appointments booked per day, and they never faced issues like this.
If you export only wp_amelia tables - how big is that file? Have you checked where the maximum load comes from? How many employees, customers, appointments, events, images do you have?
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables