We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi There
I see the Zoom integration will create a meeting for Services, but for Events will it join the applicant to a single Zoom Event and add them as a webinar attendee?
Thanks
Hello Duncan,
Amelia can't create webinar links, only meeting links, but there are a couple of workarounds you can try:
1. If the webinars are different for each employee, you could add the link manually to the employee's notes, and then use the %employee_note% placeholder to display the link in the email that's sent to the customer after they book an event.
2. Create a Location for each webinar link - or ANY link that you need "static" in your notifications. Put the link in the location description:
Assign the webinar event to that location and put %location description% in the notification email template:
I hope that helps.
Kind Regards,
Uros Jovanovic
[email protected]
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