We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have 2 important questions :
1/ I have to set up a service for the same employee as others services, with specific hours (this service is available just between tuesday and thursday)
So for example Tuesday, if the customer book this service, the day is blocked and if is not booked, other customer can book another service. The Monday, we don't propose this specific service.
Do you know how we can add work hours for a service and not just for employee because it's the same employee ?
2/ I want to add a service which lasts during 3 days. What I can chose on duration to have 3 days ? When I put more than 24h, it doesn't work :/
Thank you for your help !
Hello Yasmine,
Thank you for reaching out to us.
1. For the purpose of setting specific working hours for a specific service, you could do that on the working hours settings for the employee that is assigned to that service.
2. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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