As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, at some point I moved my website from new.legacy.live to legacy.live (this may have been when the problem started). I don't see legacy.live as a domain on my AMELIA dashboard and there doesn't seem to be any easy way to add a new domain from the dashboard. On the website it says the license is activated but I can't update the plugin - it's possibly almost a year old, maybe older. Is there any way of fixing this without having to uninstall and reinstall the plugin?