We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, at some point I moved my website from new.legacy.live to legacy.live (this may have been when the problem started). I don't see legacy.live as a domain on my AMELIA dashboard and there doesn't seem to be any easy way to add a new domain from the dashboard. On the website it says the license is activated but I can't update the plugin - it's possibly almost a year old, maybe older. Is there any way of fixing this without having to uninstall and reinstall the plugin?