As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there,
We have successfully set up Google Calendar sync and it works well at booking appointments and then removing them from our calendar when they are cancelled. However, if we have pre-booked events in our Google calendar (not added via Amelia), Amelia allows people to book during these times that are already taken up on our calendars. How do we fix this? We also use our Google calendars for other appointments that aren't booked via Amelia, and want Amelia to be aware of these so that people cannot book during these times that are already blocked out in our calendar.
Thanks,
James
Hello James,
Thank you for reaching out to us.
You need to check a couple of things
1. In settings/integrations check if you have set the Maximum Number Of Events Returned to 2500
And make sure to purge the cache after that
2. Check if remove busy time slots is enabled
3. Check if those events in the calendar are set to busy.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables