We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I have Amelia and WooCommerce successfully integrated. I am using it to book salon appointments and have a deposit set on each service. I see how the deposit is charged and organized in Amelia. How do I go about charging customers for the remaining balance at the time of the service? Can this be done and synced with Amelia? Or does it need to be done just through WooCommerce?
Thanks!
Hello Julie,
Thank you for reaching out to us.
At this time when you charge only a deposit the rest of payment, you can only charge on-site. We are working on implementing the option where this will be possible, we can not give you an eta but we are working on it.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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