1. I have connected the Outlook calendar with Microsoft 365 company account of the employee. It works so far, the right calendar is also selected in the employee settings. Nevertheless, busy slots in Outlook are offered as free time in the selection process.
Example: This week there are 2 busy slots: Oct. 13 3pm-6pm (GMT+2) and Friday 2:30pm - 5pm (GMT+2). When selecting those days in the workflow, both are offered as free. The option " Remove Outlook Calendar Busy Slots" is not set in the integration settings.
2. I have configured 2 locations, but only one location is displayed during the workflow - what have I missed here?
1) You need to enable the "Remove Outlook Calendar Busy Slots" option if you want to remove the time slots of the Busy events in your employees’ Outlook Calendars from their work schedules in Amelia. When enabled, time slots in the Amelia Calendar will be removed whenever there is a Busy event in the Outlook Calendar.
2) Unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with different emails (you can use the same email by adding numbers for example if your client's email address is [email protected] you can make more employees with the same email by adding numbers like [email protected],[email protected]...). This is possible for Gmail and Outlook accounts.
And then you can use the ameliabooking shortcode and on the front-end, you can hide with CSS dropdown with Employees and it will be shown just the Location dropdown as you requested.
You can use this CSS rule on the page between style tags where you will hide the Employee dropdown:
An employee can work only on one location at a time, so if an employee is assigned to Location 1 by default, you can change that by creating Work Hours periods, so (s)he works on Location 1 from 09:00 - 12:00, on Location 2 from 12:00 - 14:00, on Location 3 from 14:00 - 17:00, and so on.
If you need some further assistance, please don't hesitate to contact us.
First issue is solved now. Well, the German description is somehow misleading. Instead of ""Aktiviere diese Option, wenn du ausgelastete Plätze im Outlook-Kalender aus dem Arbeitsplan des Mitarbeiters entfernen möchtest", I would suggest to make it a little bit clearer with the wording "Aktiviere diese Option, wenn Du geblockte Zeiten aus dem Outlook Kalender auch in dem Kalender von Amelia als geblockte Zeiten ausweisen möchtest"
For the 2nd issue - not a big deal, just wanted to add the option to meet via Microsoft Teams instead of a physical meeting. Could bypass this by some agreeing afterwards with the customer. Zoom is no alternative for me, as for me as a Microsoft Partner, I need to work with MS Teams :-)
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you need some further assistance, please don't hesitate to contact us.
Hello!
I have 2 issues:
1. I have connected the Outlook calendar with Microsoft 365 company account of the employee. It works so far, the right calendar is also selected in the employee settings. Nevertheless, busy slots in Outlook are offered as free time in the selection process.
Example: This week there are 2 busy slots: Oct. 13 3pm-6pm (GMT+2) and Friday 2:30pm - 5pm (GMT+2). When selecting those days in the workflow, both are offered as free. The option " Remove Outlook Calendar Busy Slots" is not set in the integration settings.
2. I have configured 2 locations, but only one location is displayed during the workflow - what have I missed here?
Thanks in advance for your support!
Peter
Hello Peter,
Thank you for reaching out to us.
1) You need to enable the "Remove Outlook Calendar Busy Slots" option if you want to remove the time slots of the Busy events in your employees’ Outlook Calendars from their work schedules in Amelia. When enabled, time slots in the Amelia Calendar will be removed whenever there is a Busy event in the Outlook Calendar.
2) Unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with different emails (you can use the same email by adding numbers for example if your client's email address is [email protected] you can make more employees with the same email by adding numbers like [email protected],[email protected]...). This is possible for Gmail and Outlook accounts.
And then you can use the ameliabooking shortcode and on the front-end, you can hide with CSS dropdown with Employees and it will be shown just the Location dropdown as you requested.
You can use this CSS rule on the page between style tags where you will hide the Employee dropdown:
<style> .am-select-employee-option {display: none;} </style>An employee can work only on one location at a time, so if an employee is assigned to Location 1 by default, you can change that by creating Work Hours periods, so (s)he works on Location 1 from 09:00 - 12:00, on Location 2 from 12:00 - 14:00, on Location 3 from 14:00 - 17:00, and so on.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Stan!
First issue is solved now. Well, the German description is somehow misleading. Instead of ""Aktiviere diese Option, wenn du ausgelastete Plätze im Outlook-Kalender aus dem Arbeitsplan des Mitarbeiters entfernen möchtest", I would suggest to make it a little bit clearer with the wording "Aktiviere diese Option, wenn Du geblockte Zeiten aus dem Outlook Kalender auch in dem Kalender von Amelia als geblockte Zeiten ausweisen möchtest"
For the 2nd issue - not a big deal, just wanted to add the option to meet via Microsoft Teams instead of a physical meeting. Could bypass this by some agreeing afterwards with the customer. Zoom is no alternative for me, as for me as a Microsoft Partner, I need to work with MS Teams :-)
Thanks for your swift reply!
Peter
Dear Peter,
You are welcome,
1) Thank you for your suggestion I will forward it to our product team.
2) Unfortunately, currently, this feature is not built-in in Amelia.
I'll kindly ask you to add it as a feature suggestion on this https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables