Hello Alberto,

Thank you for reaching out to us.

You can change it as shown in the screenshot:

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

Have a nice day!

Dear Alberto,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Look forward to your reply.

Have a nice day!

Dear Alberto,

Can you try to update to the latest version 5.4 (see attachment), please? And see if the issue has been resolved.

If you activated the purchase code in Amelia Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you need to deactivate the plugin first in order to see the update offered, so please try that.

If that doesn't work, try going through Dashboard/Updates. See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures in the article linked below:

Updating the plugin to the latest version

Look forward to your reply.

Have a nice day!

Dear Alberto,

I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.

Thank you for your patience.

Have a great weekend!

Dear Alberto,

Amelia's color is being overwritten:
https://ibb.co/jTJLQFd

By this:

https://ibb.co/gwFN4QV

The Charitio theme is doing this. You can try configuring the colors in there, or add this CSS:

#amelia-container > div.am-fs-sb > div > div > div > p {
color: white;
}

Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS can be done in a few different ways. 

If you need help with adding custom CSS to the page, please take a look at this article.

Let us know if there is anything else that we can help you with.

Have a nice day!

Dear Alberto,

You are welcome,

Please try the following code:

p.am-fs-sb__step-selection {
    color: white!important;
}

Let me know if it helps.

Look forward to your reply.

Have a nice day!

Dear Alberto,

I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.

My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind? 

Can you, please, leave a review on the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any specific text.

It’d mean a lot to us, and as a token of our appreciation, we would like to offer you a $10 credit for SMS notifications.

Thanks in advance.

Have a great weekend!

Dear Alberto,

Thank you very much for that.

Here is the $10 credit for SMS notifications: F7C8ECD7

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

Have a nice day!