Hello Branquet Corentin,

Thank you for your interest in our product.

You need to go to the appointment section choose the date range for that customer and delete his appointments like this

If you want to delete that user you do that like this

If you have any more questions please open another ticket and we will gladly help you there.

We wish you all the best.

Have a nice day.

Hello Branquet Corentin,

We are not sure that you can do that. We have forwarded your ticket to our developers. As soon as we get the feedback from the we will contact you.

If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. 

Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. 

Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

We hope you understand.

Hello Branquet Corentin,

We just got the feedback from our colleagues and they have told us that you can delete customer's appointments and the customer based on $customerId

$container = require AMELIA_PATH . '/src/Infrastructure/ContainerConfig/container.php';
$appointmentRepository = $container->get('domain.booking.appointment.repository');
$appointments = $appointmentRepository->getFiltered(['customerId' => $customerId]);
$appointmentApplicationService = $container->get('application.booking.appointment.service');
foreach ($appointments->getItems() as $appointment) {
    $appointmentApplicationService->delete($appointment)
}
$userRepository = $container->get('domain.users.repository');
$user = $userRepository->getById($customerId);
$customerApplicationService = $container->get('application.user.customer.service');
$customerApplicationService->delete($user)

Hope this helps.

Please try this and let us know how it goes.

Looking forward to your reply.