Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
The email notification for dates and times when a package is purchased is not correctly formatted.
I have included attachments showing the email that is currently produced. The notification short code and HTML.
I would like to format the email with dates and times shown in a vertical list so that it easier to read.
Alan
Hello Alan,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Did you receive the access link to WP?
Hello Alan,
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Alan.
I configured the placeholder like this:
So it should look normal now. The same edit was performed locally, and this was the result:
I performed another test with just using the %appointment_date_time% placeholder in the HTML mode, and that came through nicely as well:
So, give the notification another try and see how it goes. Please also make sure to purge cache on your server before you test it out.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables