Hi is there a way for to keep a customers card on file? Like during the process of booking an appointment they enter there card and if they cancel you can charge a cancellation fee if they don’t show up?
Unfortunately, currently, this feature is not built-in in Amelia. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay.
You can ask for a deposit that customers will need to pay during the booking but in that case the rest of the payment will need to pay on-site. There is no other way at the moment.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Hi is there a way for to keep a customers card on file? Like during the process of booking an appointment they enter there card and if they cancel you can charge a cancellation fee if they don’t show up?
Hello Jessica,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Amelia itself doesn't handle the payments but we have integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay.
You can ask for a deposit that customers will need to pay during the booking but in that case the rest of the payment will need to pay on-site. There is no other way at the moment.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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