We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
To set up my appointments, for example, for a massage service, I would like to provide 4 possibilities: 1 zone at €30, 4 zones at €70 and a flat rate pack of 5 massages for €140. How can I configure this on the software? Knowing that each option has a different delivery time...
Hi, Promsy
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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I am sorry, but I am struggling to understand exactly all the details for your use-case, as explained.
Can you please elaborate a bit more
- Can you please tell me what are the zones?
- Is this all going to be for one service with different employees/locations - or is this multiple services?
- To create a flat rate Package of 5 massages with a discount, you can use our Package of services.
Please check out more about how this works here.
Kind Regards,
Miloš Jovanović
[email protected]
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