Amelia sends 2 notification mails when an order is completed. The problem is that I now have 2 different Google Meet links in my Calendar. And I don't know which one the customer got? Or the customer also received two different mails.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
This feature is not built-in in Amelia.I'm afraid that we didn't quite get how the issue look exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
Amelia sends 2 notification mails when an order is completed. The problem is that I now have 2 different Google Meet links in my Calendar. And I don't know which one the customer got? Or the customer also received two different mails.
Please help me.
Hello Melanie,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
This feature is not built-in in Amelia.I'm afraid that we didn't quite get how the issue look exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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