We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am testing Amalia:
I would like to send me a notification email but can't fill in the smtp settings, because in the corresponding drop down box of the field Email-Service the option SMTP is gray and thus not choosable.
For a test I tried successfully to establish an SMTP-Connection with the Plugin Easy WP SMTP.
Have you any idea to solve the issue?
Thank you very!
Jan Prisor
Hello Jan,
Thank you for your interest in our product.
Not all options are available in the Lite version. You can read more about WP SMTP on the following link https://www.wpbeginner.com/plugins/how-to-set-up-wp-mail-smtp-with-any-host-ultimate-guide/.
You can also buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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