Hello Jay,

Thank you for reaching out to us.

What you described can be achieved either by using our "Packages of Services" feature ( which can allow booking multiple services at the same time, and is only available for Pro or higher licenses) , or by setting the "Extras" on the services settings.

We would suggest for your situation the "extras".

You can set up the time slot for one hour, and you can add extras to that services for example: if your appointment is by default one hour but the client wants an appointment of two or three hours he can add one or two extras (one or two appointments for one hour) to the default appointment. By selecting these extras, your Customers will be able to change the Service duration to 2-3-4 hours.

Here is our documentation about this here.

If you want to create a 5-minute, 10-minute, 15-minute, etc. Service and you only see 30-minute, 1hr, 1:30 durations, or you want your employee to work from 09:15 - 10:20 all you need to do is change the Default Time Slot step in Amelia's General Settings:

The Time Slot Step applies to all times in Amelia (Service durations, buffer times, employee's working hours and breaks), and if you want to shorten the duration, you need to change the Default Time Slot step.

For example, if you want a 45-minute service, a 1-hour long service, and a 10-minute long service, you need to set the default time slot step to "5 minutes" because all times in Amelia need to be dividable by the default time slot step (you can add 15-minute time slot step, but in that case, you won't be able to make a 10-minute long service).

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!

Dear Jay,

You are welcome,

The custom duration gives you the ability to offer a single Service with multiple durations your customers can choose from, define different prices for these durations, and define different prices for those durations per employee.

You can find out more here: https://wpamelia.com/custom-service-duration/

>If yes, is there anyway to hide the price from the select dropdown? Because our appointments are free and they don't really like it saying (€ 0.00). 

Please send me a screenshot of where you want to hide it and a link to your booking page and I will help you with some custom CSS.

>I take the opportunity to ask another question: can I link my operators (there are 6 in all) to the same Google account but linking different Google calendars?

Currently, there is no such feature built-in. You can only have one google account per person. You can connect each employee to their own calendar but one person can not have multiple Google calendars. You can read more about the Google Calendar at the following link https://wpamelia.com/configuring-google-calendar/.

When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.

Thank you for understanding.

Look forward to your reply.

Have a great weekend!

Dear Jay,

You are welcome

Unfortunately, that is cannot be done at the moment,

Please feel free to search through our feature suggestion page, 

to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

Have a nice day!