Could you please tell me how do I go around about the system sending a notification with a direct link to the our customer service with the client's Whatsapp number using their phone number.
Would be pretty handy for us to have a link where we can simply click when we receive a notification via email or Whatsapp to get in touch with them via Whatsapp.
I tried this: https://wa.me/%customer_phone% but it won't work because the number is added with the plus (+) like https://wa.me/+244929800909 and the link doesn't work because of that.
Is there a way around to add the link https://wa.me and the number without the plus like this: https://wa.me/244929800909 ?
I've just tried including the two zeros (00) but it won't work that way either. To be honest, I think Whatsapp should also make the direct link work with one of the two: the plus or two zeros... would make total sense.
Anyway, would be great if you guys could add that work-around in the next update. I am sure it will serve many more people.
Hi guys,
Could you please tell me how do I go around about the system sending a notification with a direct link to the our customer service with the client's Whatsapp number using their phone number.
Would be pretty handy for us to have a link where we can simply click when we receive a notification via email or Whatsapp to get in touch with them via Whatsapp.
I tried this: https://wa.me/%customer_phone% but it won't work because the number is added with the plus (+) like https://wa.me/+244929800909 and the link doesn't work because of that.
Is there a way around to add the link https://wa.me and the number without the plus like this: https://wa.me/244929800909 ?
Many thanks
Emanuel
Hello Emanuel,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia.
We can try to implement it in one of the next updates, but we need some information before that.
Please tell us if the link will work for you if instead of + there are two 0's like this 00?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko, thanks for your reply.
I've just tried including the two zeros (00) but it won't work that way either. To be honest, I think Whatsapp should also make the direct link work with one of the two: the plus or two zeros... would make total sense.
Anyway, would be great if you guys could add that work-around in the next update. I am sure it will serve many more people.
Regards Emanuel
Hello Emanuel,
Thank you for that. I will forward this to my colleagues We can try to implement it in one of the next updates.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Emanuel,
This has been added to the new 5.6 version of Amelia all you need to do is to put %customer_phone_local% and it will show without a +.
Hope this helps.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables