Overview. I have a group tour available for up to 6 people. Once someone books a tour (say 2 of the 6 available slots) the tour becomes unavailable for anyone else. I have ticked the "Allow booking below the minimum capacity". PLEASE HELP!
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
There is a minor bug with option Include service buffer time in time slots . When this option is enabled the booking time slot is hidden. We have turn it off and all should be fine.
Can you please try it out and let us know how it goes?
Our developers will work on it and it should be fixed in one of the future updates.
You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.
Below is a video of the issue:
https://www.screencast.com/t/OS9VbjXp2Pj
Overview. I have a group tour available for up to 6 people. Once someone books a tour (say 2 of the 6 available slots) the tour becomes unavailable for anyone else. I have ticked the "Allow booking below the minimum capacity". PLEASE HELP!
Hello David,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello David,
There is a minor bug with option Include service buffer time in time slots . When this option is enabled the booking time slot is hidden. We have turn it off and all should be fine.
Can you please try it out and let us know how it goes?
Our developers will work on it and it should be fixed in one of the future updates.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Awesome. Thank you. That worked perfectly!
Hello David,
You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables