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  Public Ticket #3136562
Product question
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  •  1
    Derik started the conversation

    Hello.

     I'm interested in the plug in, and looking at your packages.

    What do you mean by the "Packages of Services" option?  I teach a Yoga Teacher Training, is that a "package" because there is multiple dates?

    Thanks,

    d.


  •  1,500
    Uroš replied

    Hello Derik,

    Thank you for expressing interest in the Amelia plugin.

    You can read more about the Packages feature here: [https://wpamelia.com/packages/](https://wpamelia.com/packages/).

    It allows you to create a package that will include one or more services and appointments for those services. So, with the Basic license, you'd be able to create services and sell appointments one by one. The Packages feature (which is included only in Pro and Developer license plans) allows you to create a Package for (for example) one service, and 10 appointments within that package.

    The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.

    However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  1
    Derik replied

    Thank you.

    Is there a cap on just 10 sessions, as mentioned in your example?  The YTT I mentioned has approximately 45 sessions.

    Where do I find info about installing Amelia on my site. I already have the free version and just purchased the pro version. How do I get access the all the pro features on the backend of my site?


    d.


  •  1,500
    Uroš replied

    Hello Derik,

    Thank you for reaching back out to us and for purchasing the plugin.

    The installation process for our plugins and add-ons is simple and straightforward, and shouldn’t cause you any trouble. Regardless of your previous experiences with WordPress plugins, you aren’t likely to have any problems if you follow these simple steps:

    1. Download the file from our store  Once you purchase our products, you can download the ZIP file from our TMS Store or from the email that you received when you made the purchase (some hosting providers treat it as Spam, so please check your Spam folder as well). Also, in that e-mail you will find the credentials for TMS Store, where you can download the full version of the plugin. The zip file always contains the latest version of plugins and add-ons.
    2. Upload the plugin into WordPress - there are two ways you can do this: Option 1 (easiest) - Open your WordPress admin panel, go to Plugins ->

      8858418629.png

      Add new ->

      6089302153.png

      Upload -> and under "Choose File" select the zip file that you downloaded from our TMS Store:

      6506192259.png

      Option 2 (in case the first option doesn’t work) – Unzip the file that you downloaded from our TMS Store. Open your WordPress installation folder to an FTP manager (it could be CyberDuck, FileZilla, Total Commander, or some other), go to wp-content/plugins/, and upload the folder you previously downloaded and unzipped.

    3. Activate the plugin If you've missed the "Activate" option that comes up when you install the plugin, just go to your WordPress admin panel -> Plugins, find the plugin you just installed, and click “Activate”. Plugin installed!
    4. Optional – enter your purchase code for auto-updates This is only necessary if you want to receive auto-updates for the plugin. Every purchase on our TMS Store has a unique purchase code: you can check it whenever you need it in the Downloads section. We use this purchase code for auto-update feature authentication. Go to your WordPress Admin, open Amelia -> Settings -> Activation, paste the Item Purchase Code in the corresponding input box, and click on the blue "Activate" button. For the Amelia plugin - if you see the following image in Settings/Activation, that means that you have the Lite version of the plugin installed. It needs to be removed, and the full version installed in order for the Activation field to become available: 4525555950.png 

    Please note: If you purchased the plugin through the Envato marketplace, the activation procedure doesn't require you to enter your purchase code. We have an API for that, so to activate your Envato license leave the Purchase code field blank, and click on "ACTIVATE WITH ENVATO".

    If you have any problems when uploading your file into WordPress, please check your server permissions. You'll know there are issues if WordPress displays this message:

    5206026648.png

    Please note that wpDataTables is around 13 MB in size, and Amelia is around 7 MB in size, so if you are not able to upload it through WordPress Plugins page, you will probably need to increase the following:

    upload_max_file size,

    post_max_size,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can’t find it yourself please ask your hosting provider to provide it.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables