Hello Kerra,

Thank you for reaching out to us.

You need to create a new page in WordPress where you will display only that event using our tag shortcode

1. [ameliaevents tag='name'] if you want to show just the events that belong to the same tag defined during the creation of events, where “name” will be replaced with the tag name,

Please note: If you're using tags in the shortcode, make sure to copy the single quotes from #2 in the list above because of issues with different keyboard layouts that may not apply the tag if used.

And then you can send the link of the page that contains only that events.

If you have any more questions please open another ticket and we will gladly help you there.

We wish you all the best.

Have a nice day.

Hi, Kerra 

Can you please check the work hours of the employee providing the selected service-

does the employee have enough work hours to cover the duration of the service, with any added buffer times ( if you added buffer time)?

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If you can't find the issue, we can take a look at the Wp-Admins setup for you.

Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

Just please make sure to mark reply as PRIVATE, so that nobody can see your credentials but us.

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And please point me to , what is this Service Name,   and which employee we should focus on, for the time slots not available?

Thank you